📜 Privacy Policy

Effective Date: 01/01/2025

Pallet Solutions ATX LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how your information is used, shared, and protected when you interact with our website, services, and mobile messaging.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and billing details provided when placing orders, creating an account, or contacting us.
Mobile Information: Mobile phone numbers provided when opting into our SMS/MMS messaging service.
Order and Delivery Information: Shipping addresses, order history, and preferences.

2. How We Use Your Information

Your information is used exclusively for business-related purposes, including:

Processing and fulfilling orders
Account notifications and updates
Customer care and support
Delivery notifications
Informational and conversational messaging
Marketing promotions and special offers (if you have opted in)

3. Data Sharing and Disclosure

We take your privacy seriously and maintain the following commitments:

No Sharing for Marketing: We do not sell, rent, or share your personal or mobile information with third parties for marketing purposes under any circumstances.
No Transfer to External Organizations: We do not transfer your information to any external organizations.
Authorized Use Only: Your data is only used by Pallet Solutions ATX for the business-related purposes outlined in this policy.

4. Data Security

We implement strict policies and technical measures to protect your personal information from unauthorized access, sharing, or disclosure.

5. Mobile Messaging Policy

When you opt in to receive SMS/MMS messages, you agree to receive the following message types:

Account Notifications
Customer Care
Delivery Notifications
Informational/Conversational Messaging

You may opt out anytime by replying “STOP” to a message. For assistance, reply “HELP” or use the contact information below.

6. Your Rights

You have the right to:

Access and review the personal information we hold about you.
Request corrections or updates to your information.
Opt out of marketing communications at any time.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 Info@PalletSolutionsATX.com
📞 (512) 668-9488
📍 6001 W Parmer Lane, Suite 370 #642, Austin, TX 78727

Our full Privacy Policy and Terms & Conditions are available at:
👉 https://palletsolutionsatx.com/privacy-policy

📜 Terms & Conditions

Effective Date: 01/01/2025

Welcome to Pallet Solutions ATX LLC. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to these Terms.

1. Company Information

Company Name: Pallet Solutions ATX LLC
Address: 6001 W Parmer Lane, Suite 370 #642, Austin, TX 78727
Phone: (512) 668-9488
Email: Info@PalletSolutionsATX.com

2. Products and Services

We provide pallets, crates, custom builds, and related logistics services.

3. Orders and Payments

Orders may be placed via our website, phone, or email.
Payments must be completed prior to or at the time of delivery unless arranged otherwise.

4. Delivery and Lead Time

Standard delivery is 2–3 business days, depending on availability.

5. Returns and Refunds

Non-refundable unless products are defective or damaged.
Custom orders are non-refundable unless defective.

6. Mobile Messaging Terms

6.1 Message Types

By opting in to SMS/MMS messaging, you consent to receive:

Account Notifications
Customer Care Messages
Delivery Notifications
Informational/Conversational Messaging

6.2 Message Frequency

Message frequency varies. Message and data rates may apply.

6.3 Opt-Out Instructions

Reply “STOP” to unsubscribe. You will receive one confirmation message.

6.4 Help Instructions

For help, reply “HELP” to any message or contact us at:
📧 Info@PalletSolutionsATX.com
📞 (512) 668-9488

7. Privacy Policy

Your use of our services is also governed by our Privacy Policy, available at:
👉 https://palletsolutionsatx.com/privacy-policy

8. Intellectual Property

All content is the property of Pallet Solutions ATX LLC.

9. Limitation of Liability

We are not liable for indirect or consequential damages from use of our website, services, or products.

10. Governing Law

These Terms are governed by the laws of Texas.

11. Changes

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

12. Contact Us

📧 Info@PalletSolutionsATX.com
📞 (512) 668-9488